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Liberty Mutual

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49 complaints

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Liberty Mutual is a privately owned company that was founded in 1912. The company is headquartered in Boston. It provides a vast range of insurance packages. The revenue of the company is more than several billions. The watchword of Liberty Mutual is: "Helping people live safer, more secure lives". The company was ranked 95 by Fortune 500. Liberty Mutual is a division of Liberty Mutual Holding Company, Inc. Earlier the company avoided intensive mass media advertising.

Liberty Mutual has developed its business due to an affinity program called Group Savings Plus. More than fifteen thousand people have the membership of the program. Please try to contact Liberty Mutual Customer Service directly prior to posting any complaints on this site.

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Chuck314...
Liberty Mutual / Safeco Nightmare

In May of 2011, I was stopped at a red light when another driver insured by Liberty Mutual / Safeco hit the rear of my car. Now, it is January of 2012 and this mess is still not f...

#292215
Jan 26, 2012
22

Continue...
Liberty Mutual claims dept lowballs, uses non-statisically valid methods

Another driver rear-ended and totalled our car; we are insured thru Liberty Mutual. The Liberty Mutual claims department took a 13 car sampling that included 3 vehicles with 3-4 t...

#287692
Jan 09, 2012
127

Lostaleg
Lost my leg in work accident, Liberty Mutual is the insurance company

I lost my leg in a work related accident, Liberty Mutual treats me horrible. I currently have no treating doctors, a scooters thats been broke for most of the past 18 months. The a...

#287148
Jan 07, 2012
133

Sula
Liberty Mutual - Most agents are CROOKS

I got a quote from a Liberty Mutual insurance agent called Eli Leitner. He lied on several occasions and was extremely dishonest. It is unbelievable how some pe...

#286585
Jan 05, 2012
141

Anonymous
Liberty Mutual's Deceptive, abusive, bad faith practices

Our family has been waiting to settle a claim from a devestating fire and burgulary since August 1, 2011. Our family has lost everything and more due to liberty mutual's lack o...

#286217
Jan 04, 2012
175

Anonymous
Liberty Mutual - worst service ever

I have never worked with such a bad insurance. Unfortunately, I was hit by some of their customer. If you are expecting a response back to your phone call or emails, you will get e...

#282808
Dec 20, 2011
177

Anonymous
Liberty Mutual - TORNADO VICTIMS NEED HELP!

April 2011 several tornadeos went through my family's neighborhood leveling several homes. Many were left homeless, several people killed. My family's home has severe dam...

#281359
Dec 13, 2011
191

Anonymous
Liberty Mutual mkistreated my claim

This is my last attempt to reach a compromise reagarding the above complaints. My interactions with Liberty truly reflects the company's covert mission. My Woods was very ru...

#281033
Dec 12, 2011
236

Paramedi...
Liberty Mutual insurance ripped me off.

I have a renters insurance through liberty mutual on october 28,2011 there was a three alarm fire at my home, it took the adjuster over three weeks to do inventory,after he declare...

#278570
Dec 01, 2011
235

Anonymous
Liberty Mutual insurance ripped me off.

I have a renters insurance through liberty mutual on october 28,2011 there was a three alarm fire at my home, it took the adjuster over three weeks to do inventory,after he declare...

#278567
Dec 01, 2011
197

Lorranie
Liberty Mutual Insurance

The roof of my condo was penetrated by rain by Hurricane Irene last August. The wall and carpeting were damaged. The condo insurance paid for repair of the wall. The Liberty Mut...

#277214
Nov 25, 2011
305

Lappo37
Liberty Mutual tried to rip me off almost succeded

Brought policy May 2011 $1730.00. They cancelled it in July with no notice said wrong address (Their Mistake) Reinstated it the next day at double the price $3400.00..

#273219
Nov 06, 2011
291

Madindel...
Liberty Mutual refuses to pay worker comp claims

Liberty Mutual is the workers comp carrier for the large bank I work for in Delaware. In 2009 I was diagnosed with carpal tunnel in both hands and with cervical radiculopathy, bot...

#272274
Nov 02, 2011
282

Zanthious
Liberty Mutual Claim Nightmare

My brother got hit by one of their clients in their work vehicle. Everything went fine everyone was ok, the guy in the work truck was at fault so they towed the car to a place to g...

#270771
Oct 26, 2011
293

Anonymous
Awful experience with Liberty Mutual

If i knew then ,what i know, now i never would have switched from state farm to this company,i have had major damage to my home.property+car as a result of tropical storm irene and...

#268204
Oct 14, 2011
245

Anonymous
Avoid Liberty Mutual

Car in shop two month.Shop had very hard time getting parts.Dishonest and Unprofessional. Avoid Liberty Mutual. Avoid Liberty Mutual .Avoid Liberty Mutual .Avoid Liberty Mutual .Av...

#256990
Aug 22, 2011
263

Anonymous
Liberty Mutual - pure evil

"Self-insured" status means they can abuse and harrass their own employees out of a job. When the screwed employees file work comp claims, the Liberty Mutual corporate office adjus...

#253246
Aug 03, 2011
562

Anonymous
Liberty Mutual Car Insurance Scam

Liberty Mutual increased premiums on my policy for 2 years in a row without a single claim being filed, so I decided to switch companies. When I tried to switch the 2n...

#252558
Aug 01, 2011
808

Koolbean...
Liberty Mutual - Retailiated, burnt friend's veh to ground of refusing gv my personal info to an adjuster.

TLib Mutual is crooked/evil. Was 3 mos pregnant visited Red Lobster, gov'mt required property insurance w/ Liberty Mutual. S/F on nasty floor day after Xmas 2004. Miscarry bab...

#250710
Jul 22, 2011
485

Trthomps...
Liberty Mutual Agent Mistake

While shopping for new insurance I decided to transfer all polices to Liberty Mutual. Meeting with the agent I speifically asked about accident forgivens. This was critical since...

#248009
Jul 10, 2011
569

Helenhmja
Liberty Mutual not practicing what it preaches

Liberty mutual insurance advertises on tv that it believes in doing the right thing, but that is not what it does. ...

#247899
Jul 09, 2011
597

Wanda B
Liberty Mutuals fraud & Corrupt Judges?

About me: I have a spotless record, not even a parking ticket. My Credit reports was great with nothing bad on it. "Till now" I closed my account with Lib...

#247039
Jul 05, 2011
555

Anonymous
Liberty Mutual - The level of incompetence is astounding

Liberty Mutual employees are the most deceitful, incompetent and rudest claims administrators around. The first claims administrator I spoke to lied about the times that she conta...

#244821
Jun 22, 2011
570

Njdriver
Liberty Mutual Is A Bunch of Thieves!

One of the drivers they insured ran a stop sign and hit my car. The driver was given a ticket for running the stop sign and admitted 100% fault at the scene to me and the cops. L...

#243433
Jun 15, 2011
582

Rmetermaid
Liberty Mutual (LTD) long term disability Group insurance is a Joke

1) If you have LTD through work with LM, get different insurance! If you are not able to do this remember the following:a) Remember that your human resource person works for...

#242723
Jun 11, 2011
1029

Hollicat
Liberty Mutual Insurance

I was a customer of Liberty Mutual auot insurance for 6 uyears . thye keep going up on my rates even though I did not have but one small fender bender . I shopped around and switc...

#234593
Apr 27, 2011
531

Kittiepa...
Liberty Mutual - No customer loyalty

After more than 10 years of having optional life insurance, they requested a physical, then cut my insurance plan due to a "mild case of anemia", so now i am out 10 years of money ...

#229080
Mar 26, 2011
502

KINGRICH...
Liberty Mutual REQUEST A BACK GROUND CHECK FOR MY GIRLFRIEND AND I

LIBERTY MUTUAL REQUESTED A BACKGROUND CHECK AFTER I PUT IN A CLAIM FOR A RING I LOST THAT IS COVERED UNDER MY POLICY. WHEN ASK WHY THEY SAID TO RULE OUT ANY FINANCIAL PROBLEMS SO I...

#227934
Mar 21, 2011
673

Dinamari...
Liberty Mutual ***!

My family had a fire in December 2009. We had renters insurance with Liberty Mutual. The adjuster who came out, only came the night of the fire and never came back. They are not pa...

#225384
Mar 07, 2011
689

Anonymous
Liberty Mutual - Ruined the door panel/broke the mirror handle

Sloppiest job I ever saw...door panel left hanging with arm rest not screwed on...mirror adustment handle broken...I will notify Liberty Mutualof this poor workmanship you ar...

#220290
Feb 07, 2011
413
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Related Information

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Insurance is a form of risk management primarily used to hedge against the risk of a contingent loss. The process of insuring something or someone presupposes the involvement of two parties ?The insurer and the insured. An insurer is a company selling the insurance to a person, who is the insured. The insurance rate is a factor which determines the amount, the premium, to be charged for a certain amount of insurance coverage. The event that gives rise to the loss that is subject to insurance should, at least in principle, take place at a known time, in a known place, and from a known cause. The best example is death of an insured on a life insurance policy. Fire, or automobile accidents, as well as worker injuries may all easily meet this criterion. A large number of insurance policies are provided for individual members of very large classes. Automobile insurance, for instance, covers about 175 million automobiles in the United States.

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