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Liberty Mutual Complaints

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62 complaints

Liberty Mutual Complaints & Reviews

Liberty Mutual Reviews

Anonymous
Liberty Mutual Car Insurance Scam
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Liberty Mutual increased premiums on my policy for 2 years in a row without a single claim being filed, so I decided to switch companies. When I tried to switch the 2n...

#252558
Aug 01, 2011
1244

Koolbean...
Liberty Mutual - Retailiated, burnt friend's veh to ground of refusing gv my personal info to an adjuster.
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

TLib Mutual is crooked/evil. Was 3 mos pregnant visited Red Lobster, gov'mt required property insurance w/ Liberty Mutual. S/F on nasty floor day after Xmas 2004. Miscarry bab...

#250710
Jul 22, 2011
753

Trthomps...
Liberty Mutual Agent Mistake
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

While shopping for new insurance I decided to transfer all polices to Liberty Mutual. Meeting with the agent I speifically asked about accident forgivens. This was critical since...

#248009
Jul 10, 2011
817

Helenhmja
Liberty Mutual not practicing what it preaches
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Liberty mutual insurance advertises on tv that it believes in doing the right thing, but that is not what it does. ...

#247899
Jul 09, 2011
873

Wanda B
Liberty Mutual s fraud & Corrupt Judges?
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

About me: I have a spotless record, not even a parking ticket. My Credit reports was great with nothing bad on it. "Till now" I closed my account with Lib...

#247039
Jul 05, 2011
785

Anonymous
Liberty Mutual - The level of incompetence is astounding
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Liberty Mutual employees are the most deceitful, incompetent and rudest claims administrators around. The first claims administrator I spoke to lied about the times that she conta...

#244821
Jun 22, 2011
787

Njdriver
Liberty Mutual Is A Bunch of Thieves!
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

One of the drivers they insured ran a stop sign and hit my car. The driver was given a ticket for running the stop sign and admitted 100% fault at the scene to me and the cops. L...

#243433
Jun 15, 2011
818

Rmetermaid
Liberty Mutual (LTD) long term disability Group insurance is a Joke
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

1) If you have LTD through work with LM, get different insurance! If you are not able to do this remember the following:a) Remember that your human resource person works for...

#242723
Jun 11, 2011
1742

Hollicat
Liberty Mutual Insurance
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

I was a customer of Liberty Mutual auot insurance for 6 uyears . thye keep going up on my rates even though I did not have but one small fender bender . I shopped around and switc...

#234593
Apr 27, 2011
726

Kittiepa...
Liberty Mutual - No customer loyalty
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

After more than 10 years of having optional life insurance, they requested a physical, then cut my insurance plan due to a "mild case of anemia", so now i am out 10 years of money ...

#229080
Mar 26, 2011
690

KINGRICH...
Liberty Mutual REQUEST A BACK GROUND CHECK FOR MY GIRLFRIEND AND I
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

LIBERTY MUTUAL REQUESTED A BACKGROUND CHECK AFTER I PUT IN A CLAIM FOR A RING I LOST THAT IS COVERED UNDER MY POLICY. WHEN ASK WHY THEY SAID TO RULE OUT ANY FINANCIAL PROBLEMS SO I...

#227934
Mar 21, 2011
912

Dinamari...
Liberty Mutual ***!
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

My family had a fire in December 2009. We had renters insurance with Liberty Mutual. The adjuster who came out, only came the night of the fire and never came back. They are not pa...

#225384
Mar 07, 2011
847

Anonymous
Liberty Mutual - Ruined the door panel/broke the mirror handle
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Sloppiest job I ever saw...door panel left hanging with arm rest not screwed on...mirror adustment handle broken...I will notify Liberty Mutualof this poor workmanship you ar...

#220290
Feb 07, 2011
511

Agirl
Liberty Mutual Insurance
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

They are a bunch of Dumb a%#$ Liberty Mutuals insured hit me and then tried to cut the claim amount in half. The shop didn't want to do the repairs because they are such chea...

#217322
Jan 20, 2011
611

Anonymous
Liberty Mutual Home Insurance-Overinflated replacement value
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

I’m trying to help my fellow home-owning friends avoid being scammed for $1000s of extra in insurance premiums by their home insurer, as I was. Simple step: Ask your home insuran...

#216703
Jan 16, 2011
1302

Anonymous
Liberty Mutual Group fraudulent billing
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

I'm taking them to court. When I closed my account "because they allmost trippled the cost" they made up a fraudulent bill and sent it to a collection agency. I'm here to tell ever...

#215840
Jan 11, 2011
525

Peggy Ar...
Liberty Mutual - They don't know where my car is
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Auto caught on fire 11/29 on major freewayLM can't find it. There late in pm of dateAgent had me looking of streetTowing co they gave, does ...

#209532
Dec 01, 2010
385

Formerca...
Liberty Mutual Auto Insurance Ripoff
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

We made the mistake of using an online insurance Broker to find us reasonably priced insurance for our 9 year old Toyota truck. The customer service people were trained and polite,...

#201000
Oct 02, 2010
586

Anonymous
Liberty Mutual - Tricked me out out paying claim
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

After being hurt on the job, I gave my statement to my employer's worker's comp. carrier over the phone. I reported that my lower back was injured and that I had foot numbn...

#200354
Sep 28, 2010
776

Suspicio...
Liberty Mutual - Cancelling Payment
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

So if you have Liberty Mutual Automotive Insurance and have been a customer since 1989, don't be surprised when you change insurance companies that your local Liberty Mutual office...

#199524
Sep 22, 2010
658

Gforcecuda
Liberty Mutual - Liberty trains their employees to take advantage of their victims
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Liberty uses their size and power to take total advantage of their customers or victims of their customers. doesn't matter which customer service (if you could call them that) per...

#192364
Aug 04, 2010
592

Vili714
Liberty Mutual - LM ripoff
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

I have a home insurance policy with LM in NY. In 2008 we had a minor damage in the house, somebody broke the front door window and the frame around it. LM paid $900 after the deduc...

#189449
Jul 14, 2010
1159

Wolz1
Liberty Mutual - Ripped off, Too much Time Wasted for them.
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Well Liberty Mutual Covers are insurance at work in case of disability. Well, needless to say they are only out for the dollar we give them. I have been pulled out of work twice. T...

#160397
Oct 28, 2009
1770

Ssutton123
Liberty Mutual - Auto Coverage - Canceled
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Recently I was shopping for auto insurance with the help of my Agent. He stated they could save me from my 250.00 a month payment to 162.74 a month. I was elated to save almost a h...

#159899
Oct 22, 2009
1931

Anonymous
Avoid Liberty Mutual
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Http://libertymutualsucks.blogspot.com/Insurance Companies Dirty Little SecretIt has been well documented online that Mckinsey & Company consulted Allstate insura...

#147123
Apr 03, 2009
557

Cmoore
Liberty Mutual Auto Insurance
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Car in shop since 7/17/08 new vehicle 2009. Shop had very hard time getting parts. Car rental time benefits expired on 8/25/08. I have been paying out of my pocket since then. 9/19...

#136753
Sep 24, 2008
836

Gsmith
Liberty Mutual not working for you.
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

Last week I had a minor car accident which was my fault. I had come around a curve on a narrow street and hit a pothole in the road and hit a parked car. I caused only...

#135755
Sep 17, 2008
1562

Turkey
Liberty Mutual screwed me...
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

I had a legitimate claim. My physician had granted me a six months disability. My physical ailments were complicated. I was working at the University of California. I always wanted...

#135217
Sep 12, 2008
1104

Stefan
Liberty Mutual - Dishonest and Unprofessional
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

August 12, 2008 On March 23, 2008, my cousin and I were driving at a speed of close to 60 mph on the Long Island (NY) Expressway, another vehicle suddenly cut into my l...

#131175
Aug 12, 2008
2129

Anonymous
Liberty Mutual - Worst insurance company ever
5.0 175 Berkeley St. BostonMA 02116 888-398-8924 http://www.libertymutual.com/customer-service/contact-us

In January I started a new job where I got a discount using Liberty Mutual. At the end of January we had a very bad blizzard, and while driving to work I hit a large patch of black...

#121348
May 18, 2008
1373
Reviews 31-60 of 62

Related Information

Auto Insurance
Insurance is a form of risk management primarily used to hedge against the risk of a contingent loss. The process of insuring something or someone presupposes the involvement of two parties ?The insurer and the insured. An insurer is a company selling the insurance to a person, who is the insured. The insurance rate is a factor which determines the amount, the premium, to be charged for a certain amount of insurance coverage. The event that gives rise to the loss that is subject to insurance should, at least in principle, take place at a known time, in a known place, and from a known cause. The best example is death of an insured on a life insurance policy. Fire, or automobile accidents, as well as worker injuries may all easily meet this criterion. A large number of insurance policies are provided for individual members of very large classes. Automobile insurance, for instance, covers about 175 million automobiles in the United States.

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