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1.0

I had LM for over a decade & then they sent me a "free" roadside assistance card. As it tuns out I bought a new car & locked my keys in it so I called LM roadside assistance. They couldn't do anything since it was a BMW with double door locks.

When I got my next premium it was up 10%. When I called them they said the increase was to to the "claim" for roadside assistance.

!. Their roadside assistance was useless & I didn't use it.

2. They consider roadside assistance the same as an accident?

BIG TIME SCAMto jack up your premiums.

Liberty Mutual Insurance Cons: Deceptive practices.

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Guest

LM sucks.

Guest

I am in the process of using this "service" as I write this. After a half hour on the phone alternating from being on hold to answering the same questions two to three times, I am realizing I could have pushed my vehicle to the nearest service station and been at work by now. As for the rise in premium reported on this page, I will definitely be looking to change my insurance carrier.

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